Calming the Waters for PERSONNEL

Front Line Employees, Team Members, Customer Services

 

Keynote

 

1. Calming the Waters of Conflicts: Engage Yourself in Creating a Healthy and Thriving Workplace

• Learn not to collude with negative coworkers and avoid participating in cliques;
• Reduce conflict to create a better climate at work by adopting positive behaviours and attitudes;
• Engage in a team game plan stating the rules of conduct to enhance collaboration and recognition of individual differences.

 

 

Workshops

 

2. Calming the Waters of Teams: How to “Appreciate” Differences and Become a Cohesive Team?

 

• Discover ways to enhance collaboration among all team members;
• Learn how to work differences into a complementary and more solid team (cultural differences, generations and more);
• Increase your level of satisfaction and engagement in your team by adopting a culture of cooperation.

 

 

3. Calming the Waters through Turbulent Times: How to Manage your Survival Reactions and Get Back on Track faster?

 

• Identify what triggers your survival reactions or ego reactions and learn to reverse its process to get you back on track;
• Recognize your basic motivational needs of your temperament and discover how you can improve satisfaction;
• Identify opportunities when facing adversities and major changes;
• Develop positive attitudes and participate in creating a thriving and healthy workplace.